printvilla web store FAQ section

Although proofs are not immediate on the screen as we personalize each design individually to make sure it lines up aesthetically pleasing, they are sent to your email address on file shortly after placing your order if during normal business hours.

We try to expedite our orders as quickly as possible, but to unsure fast delivery you have a role in the process. You will need to keep an eye on your email inbox to review your proof if you have elected to see one and once we get an approval your order can be printed and shipped. We ship via USPS Priority Mail which is a 2-3 day service, excluding weekends.

Yes. We will adapt the card designs to fit your occasion if it at all within our power making them very personalized. You may request additional information on the cards such as a message to your guests, wording or color changes or even changing the theme of the party such as making a birthday party invitation can be a bridal shower invitation or an Oscar wards party invitation can be a birthday invitation and so forth. You can submit this request in the special request box at the bottom of the personalization portion or in the customer notes section which will show up during the checkout phase of the ordering.

Yes, we pride ourselves on top-notch customer service and will do our best to accommodate rush orders at no additional charge as long as you do your part in the process.

There are a few products that we list as free shipping; those products are sent via USPS First Class Mail at no charge to you with the exception of the wedding package deals which are sent via USPS Priority Mail at no charge. All other products are sent via USPS Priority Mail for a flat rate fee of $5.90 regardless of the quantity ordered.

On the image only products that can be emailed out or printed at home, they are designed to be printed on the 4.25” x 5.50” postcard style cards that come 4 to a sheet. You may purchase them at any local Staples or Office Depot type of store and one manufacturer of them is Avery, but Staples and Office Depot will have their own version of the cards.

Yes, with your help we can make it happen, simply make an inquiry.

You may either include them in the initial eCrater order, or within the customer notes section of the Paypal payment or you may email them to us at [email protected]. Please include the order # if you choose the last option so we may pair them up.